Executive Coaching, Leadership and Interpersonal Skills Development, Training

Confidante provides training programs for 14363549_mmanagers and staff on a wide variety of workplace topics, including effective communication, sexual harassment, workplace violence, stress management, conflict resolution, supervisory skills and performance management, substance abuse awareness, behavioral interviewing techniques, and interpersonal skill development. We can also design training programs customized for your workforce, and assist with critical aspects of the hiring process.

Leadership styles need careful and thoughtful development, with periodic opportunities to “take the pulse” of staff regarding employee engagement. Confidante works with your leaders and managers, individually and/or as a group, to ascertain strengths and weaknesses with the goal of capitalizing on strengths and bolstering the weaker areas. Confid10246028_lante works with your leadership team to clearly articulate the organizational values and culture, and can assist with strategies to communicate them throughout the organization, and incorporate them into performance measures. A sense of common mission and goals is essential to the success of an organization. This can be achieved through creating a true team spirit based on trust and respect, with open and honest communication between management, staff and among peers at all levels.

Confidante consultants can quickly identify critical workplace issues and behaviors that may be inhibiting mutual trust. It is often effective to solicit em10749293_lployees’ suggestions for improvements, then train with an emphasis on the development of emotional intelligence skill building. These areas then can be addressed through effective teambuilding and skill development sessions delivered on-site for your staff. At other times, our consulting expertise is utilized to perform conflict resolution, mediation and group facilitation services to resolve deep-rooted problems and encourage open communication in a safe and productive manner, teaching skills that can later be utilized to prevent further problems from developing.     Back to Services…